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Centrica, headquartered in Windsor, United Kingdom, is one of the largest suppliers of gas and electricity to households in the United Kingdom, serving 11.1 million people. It is part of the FTSE 100 Index and operates under the trading names Scottish Gas in Scotland, British Gas in England and Wales and Phoenix Gas in Northern Ireland. The company originated in 1812 with the incorporation of the Gas Light and Coke Company, before the UK gas industry was nationalised in 1948 and then re-privatised in 1986. It took on the name Centrica in 1997 when British Gas PLC demerged.
Summary
Centrica discloses information on certain topics related to urban sustainability but lacks disclosure on many important topics. Although the company’s board members possess expertise in environmental and economic sustainability, Centrica can publicly assign accountability for sustainability to its board and link remuneration to ESG targets to ensure robust oversight and make sustainability consequential to the business.
Centrica discloses group-wide actions to minimise power outages, including maintenance, contingency plans and technical standards. It also reports annually on the affordability of its services, including the total expenditure allocated to supporting low-income customers with their energy bills and the number of customers receiving discounted rates. However, the company can increase transparency regarding its local economic impacts, including local employment and procurement. It has a further opportunity to disclose its process for identifying and mitigating its salient human rights risks.
The company discloses that it surpassed its 2030 UK emissions reduction target in 2023. It also reports regularly on its air pollution and water withdrawal. However, Centrica is yet to demonstrate consistent reductions in its environmental impacts over time or disclose targets for impacts beyond greenhouse gas emissions.
Ranking position
#79
/300
Total score
18.3
/100
Measurement area
Score
Rank (0-300)
Measurement area
Governance & Strategy
Score
# 1
12.5
/100
Rank (0-300)
#89
Measurement area
Inclusive Cities
Score
# 1
20.0
/100
Rank (0-300)
#119
Measurement area
Healthy Cities
Score
# 1
8.9
/100
Rank (0-300)
#91
Measurement area
Climate Proof & Resilient Cities
Score
# 1
16.7
/100
Rank (0-300)
#67
Measurement area
Core Social Indicators
Score
# 1
33.3
/100
Rank (0-300)
#38
Industries
Industries
Energy distribution
#20
More about the company
Headquarters
United Kingdom
Ownership structure
Public
Revenue
USD 29,310 billion (2022)
Number of employees
20128 (2022)
Website
https://www.centrica.com
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