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Founded in 1886, American Water Works Company (American Water) is a publicly owned water and wastewater utility company headquartered in New Jersery, United States. The company provides drinking water, wastewater and related services to approximately 14 million people across more than 24 states and two Canadian provinces, making it one of the largest water utilities in North America.
Summary
American Water reports transparently on numerous sustainability topics. However, there is clear potential for the company to strengthen its performance. The company discloses its stakeholder engagement practices, lobbying policies and expenditures, reflecting its commitment to transparency and accountability. It also aims to keep residential customer bills at or below 1% of median household income, showcasing its efforts to maintain affordable water distribution services. Additionally, by maintaining natural disaster and emergency response plans, the company demonstrates its commitment to providing reliable water services in times of crisis.
However, American Water shows gaps in its disclosure and progress towards targets to reduce water withdrawal. Setting targets to further promote water consumption efficiency will help the company protect the sustainability of water sources and better manage its environmental impact. Additionally, the company should set goals to increase energy efficiency and align its scope 1 and 2 greenhouse gas emissions reduction targets with a 1.5°C trajectory to strengthen its commitment to addressing climate change. Finally, the company should establish a formal human rights policy to protect the rights of those affected by its operations.
Ranking position
#21
/300
Total score
27.4
/100
Measurement area
Score
Rank (0-300)
Measurement area
Governance & Strategy
Score
# 1
28.3
/100
Rank (0-300)
#20
Measurement area
Inclusive Cities
Score
# 1
44.2
/100
Rank (0-300)
#14
Measurement area
Healthy Cities
Score
# 1
12.5
/100
Rank (0-300)
#55
Measurement area
Climate Proof & Resilient Cities
Score
# 1
21.7
/100
Rank (0-300)
#42
Measurement area
Core Social Indicators
Score
# 1
30.6
/100
Rank (0-300)
#50
Industries
Industries
Water distribution
#4
More about the company
Headquarters
United States of America
Ownership structure
Public
Revenue
USD 3,792 billion (2022)
Number of employees
6521 (2022)
Website
https://www.amwater.com/
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