Central Retail

Central Retail is among the largest retail platforms in Southeast Asia involved in various sectors such as fashion, electronics, home & DIY, and food. Within the food segment, it operates a number of retail banners consisting of grocery, organic and health foods, beverages and popular consumer staples, sourced both domestically and abroad. The company is owned by Central Group, who are involved in the retail, property development, brand management, hospitality, and food and beverage sectors, and in digital lifestyle.

Baseline assessment


Room for improvement


Room for improvement

Social inclusion

Room for improvement


While Central Retail provides some public disclosure on relevant sustainability topics, it has significant room for improvement across the three dimensions. In the environment dimension, Central Retail is committed to reducing food and packaging waste through its Zero Waste to Landfill programme, which donates surplus food and aims to reduce the use of plastic bags across the company’s stores. However, no information was found of commitments in other key areas such as reducing GHG emissions, sustainably sourcing seafood products and high-risk commodities, minimising freshwater use and ensuring animal welfare. As a large retailer, Central Retail is well positioned to inform consumer choices on healthy and nutritious foods. However, no evidence was found of nutrition-related commitments, such as promoting workforce nutrition, responsible marketing, clear labelling and improving the nutritional value of food products. In terms of social inclusion, the company supports smallholder productivity in Thailand through investment support and training on efficient agricultural production. However, no other commitments were found, notably to eliminate child and forced labour, ensure health and safety and pay a living wage.

Food and Agriculture Benchmark

The Food and Agriculture Benchmark will assess 350 keystone companies on the issues underpinning the food system transformation agenda. The benchmark’s aim is to stimulate companies to apply sustainable business practices throughout their operations as well as use their influence to encourage value chain partners to do the same. WBA has organised the food and agriculture value chain into six sub-sectors. These sub-sectors are also reflected in the methodology framework.

Food and agriculture revenue
THB 85,296,000,000
(USD 3,471,010,000)
Major subsidiaries
Consumer brands
Central Food Hall, FamilyMart, Go, JingJai, Tops

Value chain sub-sectors

Other benchmarks

The company is also included in the following benchmarks developed by WBA and our Allies. These benchmarks help to deepen our understanding on key issues and industries.

There are currently no benchmarks for this company Return to companies list