Carrefour operates over 12,000 retail stores and e-commerce sites in more than 30 countries across three major geographic markets: Europe, Latin America and Asia. The majority of the group's revenue is earned in France, where Carrefour opened its first supermarket in 1960 followed by its first hypermarket in 1963, and its growth since has been helped by acquisitions such as Atacadao, a Brazilian wholesale hypermarket, in 2007. Overall, Carrefour serves an estimated 13 million customers worldwide daily, and targets short supply chains within each country, with 73% of all food products purchased from local suppliers.

Baseline assessment

Environment

On track

Nutrition

Started the journey

Social inclusion

Started the journey

Summary

Carrefour publicly discloses a number of commitments across all the dimensions, with target setting particularly strong in the environment dimension. In addition to regularly reporting on progress towards its GHG emissions reduction target, the company has developed a scope 3 action plan to reduce emissions produced by its biggest suppliers. It is committed to sustainable sourcing and regularly reports on progress towards its zero deforestation and sustainable seafood targets. Carrefour has also set targets to increase its organic product offering, thereby promoting sustainable agricultural practices, and has set and reports on progress towards its time-bound targets to reduce food and packaging waste. Although providing some disclosure, Carrefour can improve on its nutrition-related commitments given its position as a large retailer. The company discloses limited commitments to reduce sugar and salt in products, protein diversification, clear nutritional labelling and responsible marketing. However, no evidence was found of commitments aimed at improving accessibility and affordability of healthy foods or workforce nutrition. In terms of social inclusion, Carrefour is committed to eliminating child and forced labour in its own operations and supply chain and to ensuring the health and safety of its employees. In addition, the company supports smallholder productivity through fair pricing practices. However, it does not commit to paying a living wage.

Food and Agriculture Benchmark

The Food and Agriculture Benchmark will assess 350 keystone companies on the issues underpinning the food system transformation agenda. The benchmark’s aim is to stimulate companies to apply sustainable business practices throughout their operations as well as use their influence to encourage value chain partners to do the same. WBA has organised the food and agriculture value chain into six sub-sectors. These sub-sectors are also reflected in the methodology framework.

Food and agriculture revenue
EUR 80,672,000,000
(USD 90,310,274,000)
Major subsidiaries
Atacadao, Champion, Ed
Consumer brands
Carrefour Bio, Viver, Reflets de France, Terre d'Italia

Value chain sub-sectors

Other benchmarks

The company is also included in the following benchmarks developed by WBA and our Allies. These benchmarks help to deepen our understanding on key issues and industries.